Dear Guests and Friends,
I am Carlos Grauches, General Manager of Hotel Puerto Holbox
We are all presently experiencing a difficult time not to mention great confusion due to
the current COVID-19 pandemic.

Because of this, all of us, and at all levels in our society,are forced to take difficult
yet appropriate steps to control and confront this common enemy.

From our humble position we want to be among those people who take the initiative,
and face problems head-on in order to do what we can for society as a whole, and
find a solution that allows us to return to normality as soon as possible.

That is why we have made the decision to close Hotel Puerto Holbox to all
reservations arriving from March 22 to April 30 of this year, as a preventive
measure against a possible spread of the virus. This is a situation that is beyond
our control and we are very sorry that your plans will be affected.

We know that you really wanted to visit us and we wanted to host you, so we
suggest you re-schedule your stay with us for other dates at no extra cost.

If for any reason you have trouble visiting us in the future,we understand that too,
and will refund your deposit within the next 60 days.

I request that you please contact our reservations team at:
reservas@villasflamingos.com and tell us your decision as soon as possible.

The entire team of Hotel Puerto Holbox is working with the sole motive of ensuring
your comfort and safety during this difficult current situation.

I hope that you and your loved ones remain
healthy during this time.

We hope to see you
soon.

Carlos Grauches
General Manager
Hotel Puerto Holbox